OUR POLICIES

BOOKING & CANCELLATION

  1. We have a 12-hours cancellation policy. Cancel your class without any penalty by 12 hours before class starts.
  2. Pass will be burned for any NO SHOW booking.
  3. Any class with less than 2 participants may be cancel based on the studio’s discretion.
  4. OM Factory reserved the right to cancel or reschedule any session without prior notice due to unavoidable circumstances.

PAYMENT & REFUND

All payment to OM Factory Malaysia including class pass, workshop, teacher training course, purchase of merchandises and any other payment are strictly NON REFUNDABLE.